Reference

Terms Conditions for Your 6 Baje Account

These terms explain how your account works, what you agree to when you register, and how deposits through bKash, Nagad and Rocket are processed. Availability depends on your local law and eligible regions in Bangladesh.

Account eligibilityPayment processingDispute resolutionRegion rulesPolicy updates
6 Baje Terms Conditions for Your 6 Baje Account
POLICY ENQUIRIES

How to Reach Us About Terms

If you have a question about any clause in these terms or need to clarify eligibility, payment limits or account restrictions, our support team is ready to help. Contact us through live chat in your account dashboard, email us directly, or check the help centre for detailed articles on each section of the policy.

Live chat Open the chat icon in your account dashboard to speak with a support agent. Live chat is the fastest route for policy questions, payment disputes and account clarifications during service hours.
Email support Send your query to the address listed in your account settings. Include your registered mobile number and a brief description of the term you need explained. We typically reply within one business day.
Help centre Browse our help centre for step-by-step articles covering registration rules, payment terms, bonus conditions and account closure. Each article links to the relevant clause in the full terms document.
HOW WE ENFORCE

Policy Administration and Your Rights

We maintain clear procedures for enforcing these terms, handling disputes, and protecting both your account and platform integrity. Every process is documented so you know what to expect when you contact us, request a withdrawal, or report a problem. Below are the core principles that guide our policy administration.

Identity verification

We may request proof of identity, address or payment ownership before processing a withdrawal or if unusual activity is flagged. Verification usually completes within twenty-four hours once you upload the documents through your account dashboard.

Payment dispute handling

If a bKash, Nagad or Rocket transaction appears on your statement but does not credit your account, contact support with the transaction reference. We cross-check gateway logs and resolve valid claims within two business days.

Account suspension process

Accounts are suspended only when we detect terms violations such as duplicate registrations, chargebacks or collusion. You receive an email explaining the reason and the steps to appeal if you believe the suspension is incorrect.

Term amendment notices

When we update these terms, a notification appears in your account dashboard and we send an email to your registered address. The notice explains what changed and gives you seven days to review before the new version takes effect.

Terms & Conditions FAQ

You must be eighteen or older and located in a Bangladesh region where local law permits use of the platform. We verify age and location during registration and may request documents to confirm eligibility.

Contact support immediately with your bKash, Nagad or Rocket transaction ID. We trace the payment through our gateway partner and credit your account once the transfer is confirmed, usually within an hour.

We may update the terms at any time, but you receive an email and dashboard notice at least seven days before changes take effect. Continued account use after that period means you accept the new version.

Open a support ticket describing the issue and providing your bet reference or transaction ID. Our team reviews the logs and responds with a resolution or explanation within two business days for most cases.

Email support or use the account-closure option in your dashboard settings. We process the request within forty-eight hours, settle any pending balances, and send confirmation to your registered mobile number.

Access depends on local law and eligible regions. During registration we check your location; if the service is not permitted where you are, the system will block account creation and explain why.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.